Seamless claim towing — we work directly with your insurance so you don't have to.
Getting into an accident is stressful enough without having to coordinate towing on your own. NW Towing works directly with insurance adjusters, third-party administrators, and claims departments to dispatch tows for covered accidents, total losses, and impound releases across DFW.
What's Included
How It Works
Contact Us or Your Insurer
You can call us directly at 214-882-0100 or have your insurance company dispatch us. We work both ways.
Adjuster Coordination
We communicate directly with your adjuster to confirm coverage, destination, and any special instructions.
Vehicle Recovery
We arrive at the scene, document the vehicle condition, and safely transport it to the designated facility.
Report Delivery
A full digital report including photos, timestamps, and chain of custody info is delivered to your insurer.
Does Insurance Cover Towing in Dallas, TX?
Most Texas auto policies with towing and labor coverage or comprehensive/collision coverage will pay for insurance dispatch towing in Dallas after a covered accident — but the answer depends on your specific policy, so we confirm coverage with your adjuster before we move your vehicle whenever possible. As an insurance company towing partner in Dallas for major carriers including State Farm, GEICO, Progressive, Allstate, and USAA, we handle the adjuster call, the paperwork, and the digital documentation so your claim moves without delay.
If you're searching for a towing company that accepts insurance in Dallas, NW Towing bills your carrier directly for covered tows — you typically pay nothing out of pocket, and any balance not covered by your policy is communicated upfront before we roll.
Frequently Asked Questions
Can I call NW Towing directly for an insurance tow?
Yes. You don't need to go through your insurer's dispatch. Call us, give us your claim number, and we'll coordinate with your adjuster directly.
Do you work with all insurance companies?
We work with most major carriers including State Farm, GEICO, Progressive, Allstate, USAA, and others. Call us to confirm coverage for your specific policy.
What if my car is totaled?
We handle total loss tows regularly. We'll transport your vehicle to the designated salvage facility or your insurer's preferred location.
Is there a cost to me for an insurance-covered tow?
If your policy covers towing, you typically pay nothing out of pocket. We bill your insurance directly. Any balance not covered by your policy will be communicated upfront.