GMC Hummer EV Recovery in DFW — Super Truck Flatbed Transport

The jump-start service that works for a gasoline car is largely irrelevant for EVs. The high-voltage traction battery that powers the drivetrain is not accessible for jump-starting, and attempting to boost it with a conventional jump pack can damage control electronics. However, most EVs do have a conventional 12V auxiliary battery that powers the car's electronics and can go dead independently — and this battery can be jumped normally.

If your EV's touchscreen is completely unresponsive and the vehicle won't unlock or power on, the auxiliary 12V battery is likely the culprit. Our roadside technicians carry 12V jump packs and can restore power to the vehicle's electronics in most cases, allowing you to check range, activate transport mode, and proceed. If the traction battery itself is depleted, a flatbed to the nearest charging station is the only option.

Electric vehicles use one or more electric motors that are directly connected to the drive wheels. Unlike a gasoline engine that disengages from the drivetrain when the car is in neutral, an EV's motor spins whenever its connected wheels turn — and a spinning motor acts as a generator, feeding electricity back into a system that may already be damaged or depleted. Wheel-down towing forces this regenerative cycle to occur uncontrolled, which can overheat motor windings, damage the inverter, and in worst cases cause thermal events.

Every major EV manufacturer — Tesla, Rivian, GM, Ford, Hyundai, Porsche — explicitly states in their owner's manuals that their vehicles must be transported on a flatbed with all four wheels off the ground. NW Towing enforces this without exception. If you're ever quoted a wheel-down or dolly tow for your EV by another company, end the call immediately.

Most modern EVs include a 'Transport Mode' or 'Tow Mode' accessible through the vehicle's infotainment screen. Activating this mode disables regenerative braking, prevents the car from locking while on the flatbed, and in some cases puts the 12V system in a low-power state that reduces drain during transport. For Teslas, Transport Mode is found in Controls → Service. For Rivians, it's in the Off-Road menu.

Our operators are trained on transport mode activation for the most common EVs in the DFW market before they attempt loading. For unfamiliar models, we carry printed reference sheets with the procedure for every major EV currently on the road. If transport mode cannot be activated due to a drained 12V battery, our operators know the external power supply procedures to bring the vehicle's systems online.